Privacy Policy
Peace of mind for customers and hauliers: this privacy policy explains how Baker Transport collects, uses and protects your personal data.
Your data, handled with carePlain English, no small print
Who We Are and How to Reach Us
Clear responsibility: Baker Transport decides how the data in this privacy policy is used, so we are its controller. We are a haulage firm in Ipswich, Suffolk.
Easy contact for any privacy question: email hello@baker-transport.com or call 01394 601111, and the team will pass your message to the right person.
Only what we need
What Personal Data We Collect
Simple quote requests: when you contact us, we collect your name, company, email, phone number and the details of your box.
Fair checks for hauliers: applications include your name, contact details, base and vehicles. Later, we may ask to see licences and insurance.
Everyday contact also creates records, such as emails, call notes and job details.
Secure browsing relies on basic data, such as your IP address and browser, which our web host logs to protect the site.
Clear reasons for every use
How and Why We Use Your Data
Quick replies are the main reason: we use your details to answer you, send quotes and arrange the work you ask for.
Lawful reasons back every use. UK data law lets us rely on a contract with you, our legitimate interests, or a legal duty such as tax records.
Zero marketing emails go out without your permission, and we never sell your personal data.
Careful sharing only
Who We Share Your Data With
Smooth jobs need some sharing. For example, delivery details may go to drivers, partner hauliers, terminals, shipping lines or your customs agent.
Trusted suppliers also process data for us, including our website host and email provider. They may only use it to provide their service to us.
Legal requests are the only other reason we share data, such as when the police or HMRC ask for it.
Strong safeguards apply if a supplier stores data outside the UK, so it stays protected to UK standards.
No longer than needed
How Long We Keep Your Data
Short storage for enquiries: if a website message does not lead to work, we delete it within 12 months.
Proper records matter too: we keep records of customers and hauliers for six years after the last job, because tax rules say so.
Essential cookies by default
Cookies Covered by This Privacy Policy
Light cookie use: this site only sets essential cookies unless you agree to more. It does not use advertising cookies.
Simple control: your choice is saved in a cookie called cookieyes‑consent for one year. You can change it at any time using the cookie button on the page.
Full control of your data
Your Rights and This Privacy Policy
Clear rights: you can ask for a copy of your data, ask us to correct or delete it, or object to how we use it.
Free requests: email hello@baker-transport.com and we will reply within one month.
Independent help is available if you are unhappy with our answer. You can complain to the Information Commissioner's Office, the UK data protection regulator.
Safe and up to date
Data Safety and Changes to This Privacy Policy
Secure systems protect your data, with access limited to the people who need it for their work.
Fresh updates to this privacy policy will appear on this page. It was last updated on 12 October 2026.