Question 1

Where Is London Gateway Port?

Accepted Answer

DP World London Gateway is a deep‑water container port on the north bank of the Thames in Essex, near Stanford‑le‑Hope. It sits close to the A13, with quick access to the M25.

Big ships are the reason importers use it, because the port handles many of the largest deep‑sea vessels calling at the UK. It also has its own logistics park beside the terminal.

Busy slots are the trade‑off, so collections must fit its booking system and peak times. Our drivers work there regularly and know the gate routine. Boxes collected in the morning can often reach central London, Kent or Essex the same day.

Ask About the Terminal

Question 2

How Do I Track My Container at London Gateway?

Accepted Answer

Use the container number on the shipping line's website or the terminal's online services. Check whether the vessel has discharged and whether the line and customs have released the box.

Less checking is needed once we have the container number, because the traffic desk keeps an eye on it for you. Holds and delays are flagged by us as soon as we see them.

Clear news follows when the box is ready, with the slot booked and the delivery time confirmed. In busy weeks, when vessels arrive late and release times move, you get one person to call rather than several websites to refresh.

Let Us Track Your Box

Question 3

Can You Deliver London Gateway Containers into Central London?

Accepted Answer

Yes. Central London deliveries take extra planning for access, timing and parking. Tell us about loading bays, height limits, restricted hours and whether there is a forklift on site.

Tight sites often suit a side‑loader, which sets the container on the ground so your team can unload it later. Send photos of the access if you are unsure.

Strict delivery windows are fine: we agree the time first, then book the London Gateway slot around it. Our drivers know London's roads. They keep your site updated on the way in, so the delivery fits around your day. Height limits matter most for 40ft high cubes.

Plan a London Delivery

Question 4

What Happens to the Empty After a London Gateway Delivery?

Accepted Answer

It goes back to the depot the shipping line names on the release, once your team has unpacked it. Tell us how long you need, and we will book the return.

Lower detention charges come from prompt returns, because shipping lines charge for every extra day an empty is held.

Simple to arrange: let us know when the box is empty, and the traffic desk sends a driver. If the line changes the return depot, we check the new instructions before the driver sets off. That way the empty goes to the right place first time. Ask if you are unsure which depot applies.

Book an Empty Return

Question 5

Can You Move Boxes Between London Gateway and Tilbury?

Accepted Answer

Yes. Short moves between the two Thames ports and nearby depots are a regular part of our work. They help when a box needs a different terminal, an examination or devanning.

Simple to arrange: tell us where the box is, where it needs to go and any deadline, and we will confirm availability with the quote.

Light paperwork applies, just the container number and the move reference. Regular work at both ports means our drivers know the gates and the roads between them. Moves run seven days a week when the terminals allow, so tell us if the box must arrive by a set time.

Arrange a Thames Shunt